Testimonials

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Customer Testimonials

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  • "Great customer service I called Troy he gave me the bottom line price very friendly. When I had the time to actually make it up there troy was sick with the flu. He told me to call Lucretia she had my Kodiak ready (I came up from Richmond) when I got there. She introduced me to the service and parts guys and everyone else. It is a very good place they make you feel important. The paperwork was quick and easy. They showed me all about the features on bike and even loaded on the truck. I will definitely come back and recommend to friends to check them out."

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    Butch Cooke
  • "I would like to say everyone at Village Motorsports treats you with the upmost respect and I will buy again. If you have a Kawasaki ZX14R get John to work on it for you, will leave you with a smile on your face in every gear. Thanks"

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    Ronnie (Who Dat) Couser - Locust Grove, VA
  • "Great shop. My wife and I purchased a 2016 Kawasaki Teryx 4 and our experience was wonderful. We got a great no hassle deal in and out the door within 20 minutes. The service was awesome. I high recommend making purchase with Village Motorsports."

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    Ryan German - Manassas, VA
  • "I just wanted to say thank you to all of the people at Village for their spectacular service . I purchased an atv there this morning and just got back from my first ride on it. it was by far the best purchasing experience I have ever had with any vehicle. Thank you to Alex, and the rest of the crew for taking good care of me. it was a 218 mile round trip for me and well worth it !"

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    John Hamblin - Gambrills, MD
  • "Very good experience with the salesman by the name of Chuck"

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    Jeffrey Villines - louisa, VA
  • "Overall experience was great as soon as I walked in the door. My Salesman "Timmy" was very helpful and on point with my purchase right from the beginning . The staff was very nice and cordial while being very hospitable. This establishment is the BEST!!!!!!! I would recommend anyone purchasing from them...what more could you ask for???"

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    Darnell Moody - Suitland, MD
  • "We had a great customer experience. Timmy Bishop was our sales representative. He helped us select the UTV that best fit our needs. Timmy ensured we understood how to properly operate and maintain the vehicle. Village Motorsports is a straightforward, customer focused dealership."

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    Don Brown - Spotsylvania, VA
  • "Everyone that helped us was very friendly, helpful, and seemed to enjoy what they were doing. All our questions were answered promptly and truthfully. There was no push from staff to close a deal, to sign, and push us out door; great environment that seemed like you can stay and chat and actually make a decision for ourselves with no pushy sales people. Absolutely wonderful store, great service, great personality, great environment, overall great place!!!"

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    Anonymous - palmyra, VA
  • "My wife and I visited Village Motorsports on Tuesday, July 28, 2015 and immediately were warmly greeted by the Sales Department. I needed some gloves to take with me on my first ATV trails trip with our son. The Sales Associate was just SUPER!! She was very friendly and asked the right questions to make sure I got the best gloves for the trip I was taking. I also needed a part and she introduced me to Jake at the Parts desk. He and his associate spent considerable time trying to find the part that I needed. They told me that the part (a drain plug for the front fender compartment) couldn't be found on the parts page in the catalog. They even showed me the diagram and the lack of the part to be shown on the page. I told them that I would contact Polaris to tell them about this situation which I did and got a positive response from Polaris within hours. I was able to order the part that I needed and forwarded the info to Jake for future reference. Also, the young lady who handled the purchase of my gloves at the register was also top notch. Village Motorsports is a FIRST rate business with SUPERIOR customer service. I highly recommended Village Motorsports for any type of ATV and motorcycle needs. They truly care about you!!!"

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    Greg Stoner - Locust Grove, VA
  • "First I'll say, this is the first motorcycle dealership in 18 years of riding that's family oriented, excellent departments, and treat you with upmost respect. Well the crew took care of me I owned a custom zx14r that John and Jake customized for me. Very pleased with the results and this will be the only dealer I'll purchased from as long as I'm riding and will continue to support and send potential buyers. Ronnie"

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    Ronnie Couser - Locust Grove, VA
  • "AWSOME COMPANY TO DO BUSINESS WITH..............! Today we got a chance to witness true customer service at its finest something that most businesses have forgotten. I was in the market for a Kawasaki teryx called chuck at village got quick friendly service answered all my questions something another dealership closer to my house could not do! TO ALL THE STAFF AT VILLAGE THANK YOU !"

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    Mike Ayers - shacklfords, VA
  • "I purchased my RZR 570 6 months ago, and am really enjoying it. But I am particularly impressed by the treatment I receive at Village Motorsports. I had an 800 in mind, but after talking with Lucretia, she assured me the 570 would more than suit my riding style, And she was right. The 570 has done everything I put it to with no lack of performance. As far as service, I had a little problem with a sensor, and since I was going out of town with the RZR, John showed me a temporary fix I could use to keep my RZR going until I returned. After I got back home, I called, and the part was there. He told me to bring the RZR over, and it was fixed while I waited. I like to do my own service on my machine, and he also offered some tips and sold me just what I needed. I love the no pressure attitude from everyone there. Jim"

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    Jim Sullivan - Spotsylvania, VA
  • "Buying my Suzuki 750 king quad was a great experience. They made everything easy and explained everything well. Only reason for 4 star ratings is I have not used those departments yet. But I am sure they will be 5 star as well. Will buy from them again and recommend as well."

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    Elliott Corbin - orange, VA
  • "Thanks to everyone at Village Motorsports who helped me with my very first motorcycle! Special thanks go out to Chuck. Because I was a first time rider, he took his time answering all my questions for me and there was no pressure what so ever while looking. He personally delivered my bike about an hour away, and took all the time I needed to go over all the features of the bike in order to make me feel comfortable before he left. It was very much appreciated! Also, thanks a bunch to Mona who spent a lot of time with me going over the different helmet and clothing options available. Also to Karen who made the purchase/registration a breeze. Just a great friendly group and I look forward to making the trip out to their store in the future."

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    Trevor Thomas - Charlottesville, VA
  • "Village Motorsports is a NO BRAINER!! The staff at this dealership are better than any other bike dealership in Northern VA. If you want a motorcycle than they are the dealership that you go to. If you get a bike at any other dealership and you live within two hours of this place; you just cheated yourself out of a wonderful relationship like no other. So if you want a bike, they will do EVERYTHING possible to help you purchase the bike of your dreams. I gladly drive 1 and 1/2 hours to go to this dealership to get work done on my 2014 GSX-R1000. Thanks Lucretia, Karen, Jake, John, Chuck, And last but definitely no least Mona. My family is just that much bigger and I know I will never regret it."

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    Josh Lee - Falls Church, VA
  • "Had been looking for a great price on Kawi Concours. Found these guys online. I have been dealing with another dealership for almost 10 years and was convinced I would not purchase anywhere else. I was wrong! The salesman I dealt with was great and the deal I got was also. They also stayed open late TWICE to make sure I got the things I needed done to complete my purchase...... It is my job to teach retail managers how to be better customer service providers and to teach their people to be better sales reps and provide good customer service. No lessons needed here. Great folks who are worth the drive to come see. I can't imagine finding an easier group of folks to deal with in any form of retail period."

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    Gene Toliver - Lake Monticelllo, VA
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    John Jackson - Culpeper, VA
  • "I have had unbelievable service from Village Motorsport from Sales, Service and Parts. I live an hour away and worked for a local Dealership in the past but, Village has earned my business!!!!! Thanks for the first rate service. Mike"

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    Mike Miller - Nokesville, VA
  • "Village Motorsports completely took the hassle and headache out of purchasing a new bike . Their prices and service department are hard to beat (believe me i checked!). Village outfitted me with the hottest accessories for my new Hayabusa to give me a bike that separates me from the bunch (Voodoo Exhaust, Power Commander V, Zero Gravity Windshield) and explained everything about my new bike in detail. They even squeezed me in on some last minute service visits. 5 Stars all the way in my book. Check em out you wont regret it! It's worth the trip!"

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    Amir Abdu - WASHINGTON DC, DC
  • "A big thanks to Mona for all her help in purchasing my "girl gear." Any women riders (on your own or on the back), this is the dealership to go to. From the customer service to the braod range of products, it's always a great experience to go into Village. I've purcahsed two bikes, one from Lucretia and the second from Chuck (and my husband has purchased one) from Village. The customer service and overall experience is one you will not find anywhere else."

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    Jessica Hatfield - Spotsylvania, VA
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